Companies
For owners and managers who want the company to perform better by improving how it is managed.
See the whole pathManagement Development
Commercial Development
Featured · Case
“Everything still depends on me.”
Sector · size · city. One sentence on what the client is now able to do.
Read the caseTeams
For managers and HR leads who want their staff to build business and management skills together.
See the whole pathFeatured · Case
“Our people need skills the job now demands.”
Sector · size · city. One sentence on what the team is now able to do.
Read the caseProfessionals
For managers, owners and people building their careers who invest in their own development.
See the whole pathFeatured · Case
A Business 360 graduate
Role · sector. One sentence on what the participant is now able to do.
Read the caseCommunity
Business owners and professionals meeting, debating and growing together.
Business Community (ReLink)Business owners meeting to widen their network, compare notes on the market and find their next partner.Open 
Professionals NetworkBusiness Debates, Business 360 alumni and info sessions: professionals who keep learning after the programme ends.Open Latest event
Business Debate Challenge
15 Aug 2026, Baghdad. 58 professionals argued real business cases in front of a panel of judges.
See the eventInsights
What we learn from the work, organised by the needs clients bring.
By need
Case
“We have an idea. Is it worth the investment?”
Sector · size · city. One sentence on what the client is now able to do.
Read the caseAbout
Who Business by Design is and how we work with you.
Who we areOur beliefs, our commitments and the team.Open 
How we workHow a service is delivered, how you pay, and how the community grows.Open The way in
Your free initiation session
Tell us where your business stands. The first session is free.
Book your sessionFor owners and managers who want the company to perform better by improving how it is managed.
Featured · Case
“Everything still depends on me.”
Sector · size · city. One sentence on what the client is now able to do.
Read the caseFor managers and HR leads who want their staff to build business and management skills together.
See the whole pathFeatured · Case
“Our people need skills the job now demands.”
Sector · size · city. One sentence on what the team is now able to do.
Read the caseFor managers, owners and people building their careers who invest in their own development.
See the whole pathFeatured · Case
A Business 360 graduate
Role · sector. One sentence on what the participant is now able to do.
Read the caseBusiness owners and professionals meeting, debating and growing together.
Latest event
Business Debate Challenge
15 Aug 2026, Baghdad. 58 professionals argued real business cases in front of a panel of judges.
See the eventWhat we learn from the work, organised by the needs clients bring.
By need
Case
“We have an idea. Is it worth the investment?”
Sector · size · city. One sentence on what the client is now able to do.
Read the caseWho Business by Design is and how we work with you.
The way in
Your free initiation session
Tell us where your business stands. The first session is free.
Book your session
CompaniesOperations Development Services
تطوير الإجراءات
How the work is done lives in people's habits, so it changes with whoever does it.
In many companies, how the work is done lives in people's heads and habits. Quality depends on who is on shift, the same mistakes repeat, and no one can say what doing it right looks like.
Training a new hire means weeks of shadowing someone, and when an experienced person leaves, what they know leaves with them. Opening a branch stalls on the same thing: nothing is written down.
“We want to grow or open a new branch, but nothing is written down.”
What owners tell us when they come to us
Two parts, each solving one problem. Take the whole service, or start with the part you need.
تطوير إجراءات التشغيل القياسية
Each person does the job a little differently, so the same mistakes repeat and no one is accountable.
Train new staff quickly and hold everyone to one written standard.
A map of how each process runs today, and standard operating procedures (SOPs) setting the steps, their order, who is responsible and what done right looks like.
تطوير الدليل التشغيلي
How the business runs sits in scattered notes and word of mouth, so knowledge leaves whenever someone leaves.
Keep the company's know-how as an asset it owns, through every handover.
An operational manual: the company's processes, standards, roles and rules in one reference for how it runs day to day.
You pay by deliverables or by time, whichever fits the work.
How we workThe way in
In the initiation session we listen to where the business is, ask the questions that matter, and agree what to look at first.
Book your free initiation sessionAt our office or yours, in Arabic or English.
